Voice of the employee (VoE) is a term similar to Voice of the Customer, and it is used to describe the in-depth process of analyzing the feedback provided by employees for different aspects of the work life with the objective of improving engagement and productivity.
The following model focuses on the performance review of the employee. Performance reviews are usually composed by both structured and unstructured data where the general capabilities of the employee are described. Using this model you will be able to characterize the capabilities described in these reviews in an organized way. The relevance
given for the categories in this model is computed with respect to the top ranked result.
Category code
Category nameAdaptability
AdaptabilityAutonomy
AutonomyCollaborationCooperation
Collaboration and cooperationCommitment
CommitmentCommunication
CommunicationCommunication>CustomerRelations
Customer relationsEfficiency
EfficiencyExpertiseSkills
Expertise and skillsExpertiseSkills>LearningCapacity
Learning capacityExpertiseSkills>TrainingNeeds
Training needsInnovation
InnovationLeadership
LeadershipMotivation
MotivationPersonality
PersonalityPersonality>WorkEnvironment
Work environmentReliability
ReliabilityStressManagement
Stress management